| Orders are subject to availability and will be filled and shipped as promptly as possible, usually within three days of receiving your order. If there is any delay we will contact you by email. Your satisfaction is important to us. If you have a problem with your merchandise, please contact us immediately at 605-342-5873 or Email Us - be sure to ask for Lynda. All claims, concerns, or return requests must be made within 14 days of the invoice date, and shall be resolved by NewGuineaArt.com at their sole discretion. Refund requests will be granted only to goods returned within 14 days of receipt. Please contact us prior to returning an item. Sorry but unauthorized returns cannot be accepted. Items returned after 14 days will be subject to a 20% restocking fee. International ShipmentsPlease contact us for shipping rates to locations outside the United States. |